Visitor
•
1 Message
Why has it taken a week to return equipment I never ordered?
Chat doesn't let you get a live agent by asking and anyone I talk to (when I can find the right dept, keeps telling me to print a return label online and this is the whole issue. I get an error. This is the WORST customer service.
XfinityAngie
Official Employee
•
2.1K Messages
41 minutes ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0