Visitor

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1 Message

Tuesday, June 9th, 2026 12:32 PM

We need our internet cable buried

Our HOA says that our internet cable has to be buried so the landscapers do not cut it.

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Official Employee

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2.8K Messages

2 hours ago

 

user_6ijkpm Hello, thank you for reaching out via our Xfinity Community Forums. I would be happy to look into the status of getting that line taken care of. To get started, please send our team a direct message with your full name and address.

 

To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "Start new conversation" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

 

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