Visitor
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1 Message
Unused Prepaid Card
I have tried to use my prepaid card, but it claims to be expired. I’ve read online that if it went unused I would be able to get a new one to benefit from? Is there anything that can assist with this process? I would really like to use this benefit!
XfinityAbby
Official Employee
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892 Messages
3 hours ago
Hello @user_85rtav thank you for reaching out on our community forum! You would have to reach our directly to our incentive team to request a replacement. Their phone number is provided on the page in this link. Incentive tracker
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