Tickets to colosseum blocked

I keep getting blocked when looking for tickets to the Colosseum https://ticketing.colosseo.it/en/eventi/full-experience-sotterranei-e-arena-percorso-didattico/

Responses

Oldest First

Selected Oldest First

XfinityThomasD

Official Employee

•

1.8K Messages

1 hour ago

user_c55o07 Thanks for submitting a post on our Community Forums. Have you tried a different browser, device, clearing cache/cookies, or a private/incognito page?

2

0

U

user_c55o07

Visitor

•

2 Messages

Yes. I can access it on my phone when I am not connected to my Wi-Fi. But of course it makes my web browser slower, and the tickets are coming out tonight that I need and go fast

Like

Reply

1 hour ago

0

Thanks for that clarification @user_c55o07. Have you tried accessing it from any other device or computer on your Wi-Fi network besides the one you've been using? You may also want to attempt to connect using incognito mode or after clearing your cache and cookies. If none of this works, it may be that the IP for your Wi-Fi network is being blocked by the site owner. In some cases, restarting the modem for your services may help to address this problem.

If none of that works, let us know, and we can look toward taking a deeper dive into your issue.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

40 minutes ago

0

Customer Service

user_c55o07

Tickets to colosseum blocked

XfinityThomasD

user_c55o07

XfinityCliff

New to the Community?