Visitor

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4 Messages

Monday, December 8th, 2025 4:24 PM

Setup On My Philips TV

I am trying to setup my tv and I am always prompted to the setting screen and I can hear the channel playing in the background but I have no picture. It keeps promting me to (one step closer) however it keeps cycling to the same promps over and over.

[Edited: All Caps]

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Official Employee

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2.8K Messages

20 hours ago

 

user_euj0z6 When you say setting up the TV do you mean with one of our TV boxes, our app, or the TV itself?

 

Expert

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33.1K Messages

15 hours ago

@user_euj0z6 

Please don't post in all capital letters as it's considered shouting and is against our Forum Guidelines and the Acceptable Use Policy.

Thanks!

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