New Poster
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2 Messages
Remove wire
There is a pile of dead Comcast wire at the base of the utility pole across the street from my house. Please send a bucket truck to remove the wire. It is blocking the right of way, preventing drainage and maintenance.
CC_Tony
Retired Employee
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1.4K Messages
9 months ago
@j-snickers
Thank you for bringing this to our attention. Let's get on this right away. Please, send a DM to Xfinity Support with your full name and address to get started. Your message should automatically get linked to this post so we don't have to go searching for it. We'll see you there!
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
•Click the "Direct Message” icon (upper right corner of this page) or https://forums.xfinity.com/direct-messaging
•Click the "New message" (pencil and paper) icon
•Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
•Type your message in the text area near the bottom of the window
•Press Enter to send your message
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