U

Visitor

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2 Messages

Wed, Nov 24, 2021 11:44 AM

Noisy gateway

The fan on my gateway modem router just started making an extreme amount of noise. until now I didnt even know it had a fan in it. Is there a way to address this or do I need a new router? thanks. 

Official Employee

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422 Messages

12 d ago

@user_6e8834 Thank you for reaching out to the Digital Care Team. The equipment does have a built in fan to avoid over heating. Over time it can become clogged with dust and other small debris. It can be cleaned out with an air can or you can swap it in store at no cost to you. 

EG

Expert

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90.6K Messages

12 d ago

The concern is not "accessibility / disability" related. Thread moved here to the proper help section..................

(edited)

Visitor

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1 Message

11 d ago

LOL I am having the same issue - just started last night, Nov 24th. Coincidence??

Official Employee

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422 Messages

@user_98b7a1 Thank you for reaching out to the Digital Care Team. Have you tried to clean it out with an air can? 

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