new construction

user_p0d49d, Hi! Thanks for taking the time to reach out. I can understand the importance of getting that line ran to your house after trying for months. We appreciate the opportunity to be our service provider as the most reliable and fastest on the market. I am sorry to hear about this experience with getting different answers. You've knocked on the right door in virtual land. Our team of experts are dedicated to resolving new construction concerns such as this over social media. We can help. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.