Visitor
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1 Message
Neighbor cable line
Neighbors cable line is being run through my yard without permission and I would like to make sure it gets buried
Visitor
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1 Message
Neighbors cable line is being run through my yard without permission and I would like to make sure it gets buried
XfinityChelseaB
Official Employee
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2.3K Messages
3 hours ago
Hello @user_6bvqdy, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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BruceW
Gold Problem Solver
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27.4K Messages
30 minutes ago
It's unwise to (once again!) say "next to the bell icon" unless you somehow know that the poster is using a desktop or laptop computer. These have a "bell" icon for notifications, but many posters are using phones or tablets, and many (most? all?) of these mobile devices do not have a "bell" icon -- they handle notifications in a different way.
When employees direct the enormous number of users of mobile devices to an icon that does not exist on their screens, it's an unfortunate and confusing waste of time for those users. It also runs up the company's support costs and further tarnishes its reputation.
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