Visitor
•
1 Message
Need help rerouting access point.
Hello,
I need help scheduling an appointment to reroute the access point from it's current location in my home to a new location in my home.
Thank you.
Visitor
•
1 Message
Hello,
I need help scheduling an appointment to reroute the access point from it's current location in my home to a new location in my home.
Thank you.
EG
Expert
•
114.7K Messages
5 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityBillie
Official Employee
•
3.7K Messages
5 hours ago
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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