When I try to activate or look at my membership benefits I get sent to an error page that says: 

Join Xfinity Membership to continue

It looks like you're not a member of the program yet. Once you join Xfinity Membership, it's easy to get the support you need. Just chat with Xfinity Assistant or visit Xfinity.com/support/membership.

I click on the Join Now button underneath this text and it just takes me back to the exact same page over and over. I tried to chat with xfinity assistant but it isn't even AI, it's just a bunch of multiple choice response prompts none of which have anything to do with me trying join xfinity membership. I tried calling and calling is also just a series of multiple choice response prompts. I have no idea how to actually talk to a human or even an AI that can do anything other than give me a series of irrelevant multiple choice response prompts.

Anyway... how do I enroll in membership and is positing to a public message board the only way I can actually get help with anything from Xfinity? (assuming this helps)