Fri, Jun 4, 2021 12:58 AM
I have been a comcast customer since 2015. My current promotion is ending soon. Looking to get new promotional offer.
5 d ago
12 d ago
@ComcastJoeTru - Hi Joe - you have been helping me on the forums over the past few years with exceptional customer service with similar requests. Would you be able to help this time too?
Hello @smadhav thanks so much for reaching out! I know how critical it is to find a new promotional plan that meets your needs and budget, but I'd be more than happy to take a look into options for you! Please send us a Live Chat with your first and last name as well as your service address so we can assist. To send a Live Chat, click the Peer to Peer chat icon at the top right of the page and enter Xfinity Support in the "To" section of the chat.
10 d ago
@ComcastPeter , I have sent the requested details in P2P chat to 'Xfinity Support'
9 d ago
Wonderful, thank you for sending that over. We did receive the private message on our side, so we'll be replying back to you there shortly.
Concern moved here for greater exposure to actual Comcast employees.
Thank you for working with us on your plan, @smadhav. We are happy we could find something perfect for your plan and budget! If you have any concerns in the future please feel free to create a new thread.