1 Message

Tue, Nov 23, 2021 8:35 PM


We added xfinity mobile to our cable/internet service and the rep guarantee a prepaid $200 visa card if we switch our mobile service from T-Mobile.  The incentive Tracker now state we not eligible for $100 incentive.  Please advise

Accepted Solution


Official Employee


6.6K Messages

10 d ago

Hi user_d11970, please reach out directly to Xfinity Mobile team. The expert mobile team can be reached at 1-888-936-4968. They are available 24 hours/day, seven days/week. You can also reach out using this link https://comca.st/3CKnZdO. Scroll down to the bottom of the support page and click "Ask Xfinity". If you have any further questions or concerns, please don't hesitate to reach out.

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