I need immediate assistance with opening a Property Damage Claim. Yesterday, an Xfinity technician drilled through my exterior sidin

Hello,

I need immediate assistance with opening a Property Damage Claim. Yesterday, 12-01-25 an Xfinity technician drilled through my exterior siding and struck a service entrance cable near my electrical meter. This caused:

• A drill penetration directly into the cable
• Visible charring and burn marks on the siding
• A damaged cable jacket with exposed interior components
• Removal of siding panels, leaving insulation exposed

This damage did not exist prior to the installation.

 I need this escalated to the Xfinity Property Damage / Third-Party Claims Department (Sedgwick) so the cable and siding can be repaired.

Please have a corporate representative contact me directly and provide:

1. A claim number
2. The email address where I can send the photos and documentation
3. Confirmation that this is being handled under Xfinity’s liability coverage

This is an urgent safety and property issue and cannot be left unresolved.

Thank you.