Visitor
•
6 Messages
How do I activate Peacock with the 1 gig internet bundle?
I have tried acivating it, but there is never an "Activate" button and if I try to log into peacocktv.com it forces me to sign up again for a monthly payment.
How do I log into Peackcocktv.com with my free account and watch shows in my browser??
I am just in a loop trying to activate this, there is not a button to take me to any kind of sign up process at xfinity.com, it just shows a box for peacock that says "Included" and that is all.
EG
Expert
•
114.5K Messages
1 month ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityJeff
Official Employee
•
375 Messages
1 month ago
Good morning @user_aeaj7f, and thanks for posting to the community forums with your question, I hope you are having a great day so far. As someone that is obsessed with The Office, I know how nice it is to have Peacock included in the plan, and we are here to help you get that promotion going. The steps to activate the free Peacock offer can be found here.
2
0
user_9doyfy
Visitor
•
1 Message
15 days ago
Did we ever come up with a solution? I'm having the same issue.
0
0
bubbasully15
Visitor
•
1 Message
3 days ago
Can we please get a fix for this? This issue has been present for over a month, and Peacock is only redeemable for a certain amount of time. This is super negligent, bordering on malicious to not allow customers to activate their Peacock subscription.
1
0
user_8mozdf
Visitor
•
1 Message
16 hours ago
Anything yet? I also should be receiving Peacock with my new internet subscription but cannot activate it. This has been going on for weeks. I keep receiving emails from xfinity with links to activate my free peacock subscription that either do not work at all or take me to a page to pay for a subscription. https://customer.xfinity.com/activate-peacock link works about half the time and the other half it tells me I am not eligible.
This is not a great look for you for new subscribers, is this the kind of service I should expect from Xfinity going forward? Maybe I should switch back to my previous provider while I still can.
1
0
etak28
Visitor
•
2 Messages
15 hours ago
I am also having this issue. Just called and ran through different troubleshooting with no success. Moved addresses and brought my service with me so didn't expect to have to reactivate, however, now I don't want to lose my offer as it should be active until July of 2027.
At top of my dashboard it still says, "Last Chance! Activate Peacock Premium by Friday to stream Sunday Night Football, Jurassic World Rebirth, and more - at no extra cost. Activate now!". When I click that or go to 'activate-peacock' it tells me I'm not eligible or it takes me to streaming packages.
3
0