Visitor
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1 Message
Hello, I need to schedule a new coax cable outlet installation for existing internet service
I do not see how to schedule online and do not see the area to send a direct message to do so.
Visitor
•
1 Message
I do not see how to schedule online and do not see the area to send a direct message to do so.
XfinityCarolyn
Official Employee
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233 Messages
6 hours ago
@user_c3au8l Thanks for being a valued customer. We appreciate your business. I understand you would like to schedule an appointment for installation. I would be more than happy to assist you today. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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