Regular Visitor
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3 Messages
Gigabit PRO Availability
Calling sales is useless, how do I get ahold of someone for a quote / availability check for Gigabit Pro (2Gbps symmetrical).
Regular Visitor
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3 Messages
Calling sales is useless, how do I get ahold of someone for a quote / availability check for Gigabit Pro (2Gbps symmetrical).
jonbranden
New Poster
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1 Message
5 years ago
Hi Rob,
I'm messaging you now. We have a node outside our window for fiber, and are in desparate need as my new job requires this level of service.
Will DM you now!
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wingsfan87
Regular Visitor
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3 Messages
5 years ago
I'd like to find out about Gigabit Pro availability for my home here. I'll send you a PM @ComcastRob .
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jon26
Regular Visitor
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1 Message
5 years ago
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jogren
New Poster
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1 Message
4 years ago
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machina86
Regular Visitor
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1 Message
4 years ago
Looking to DM someone in order to get availability info as well.
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Mikey67Tang
Regular Visitor
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1 Message
4 years ago
Looking to upgrade to Gigabit Pro. Had a former sales rep recommend standard Gig service and was told there was nothing greater than 35mbs up. After emailing them back with info regarding Gigabit pro, I have promptly been ghosted.
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ingo_w
New Poster
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1 Message
4 years ago
Also looking for an assessment of availability for Gigabit Pro at my address. Will DM you @ComcastRob.
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Dobispr
New Poster
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2 Messages
4 years ago
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tmhardie
Regular Visitor
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1 Message
4 years ago
I too would like to place an order. I don't see a way to DM you - Do you need to DM me first?
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Misplaceddna
Regular Visitor
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9 Messages
4 years ago
Don't hold you're breath. I've had zero feedback from anyone since the initial PM. I reached out to several employees and still nothing...
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wingsfan87
Regular Visitor
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3 Messages
4 years ago
Yeah same thing here. Sent DM's but no response.
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wingsfan87
Regular Visitor
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3 Messages
4 years ago
https://todayamerican.medium.com/the-definitive-guide-on-how-to-get-xfinity-gigabit-pro-2gbps-up-down-residential-internet-42605c8e86fe
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kadchhud
New Poster
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1 Message
4 years ago
What is the best way to get a response on Gigabit pro availability?
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Misplaceddna
Regular Visitor
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9 Messages
4 years ago
Another month has passed and still not contact from 4 different private messages to support staff on the forums and several phone calls to open tickets.
This is beyong frustrating at this point
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beldin
Visitor
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2 Messages
4 years ago
@ComcastMartin I am unable to send a message to you using the instructions of clicking on your link and sending message (send message isn't an option when I get to your profile). Can you assist in getting me info on whether I qualify for Pro or not? Thanks in advance....
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