1 Message

Fri, Dec 17, 2021 4:58 PM


Gift card for 2 hundred

Where is my gift card for 2 hundred that says shipped as of dec 14th but I still dont have it as of today 


Official Employee


780 Messages

1 year ago

@user_1e3e34 Hi there! Sorry to learn about the card not showing up yet! We can look into this for you.

Please select the chat icon in the top right-hand corner. Then search for Xfinity Support. Please make sure to provide your full name and service address. Or click here

https://comca.st/3yBeqwl. Then click the "New message" (pencil and paper) icon.


Type "Xfinity Support" there. As you are typing a drop-down list appears.

  • Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line.
  • Type your message in the text area near the bottom of the window
  • Press Enter or tap the >icon to send it
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