Visitor
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2 Messages
Gift card expired
I received a gift card but been out of town. By the time I came home and went through my mail the card already expired. Is there anyway I can have another one sent to me?
Visitor
•
2 Messages
I received a gift card but been out of town. By the time I came home and went through my mail the card already expired. Is there anyway I can have another one sent to me?
XfinityAmira
Official Employee
•
3K Messages
2 months ago
Hello @user_131300, thanks for taking the time to reach out to us on our Forums page. We appreciate you being a customer with us, and I hope you enjoyed your time out of town. My team can absolutely assist you with reissuing this expired gift card. To best assist you with this, please send us a private Direct Message.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message icon” (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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