A

Visitor

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2 Messages

Wed, Jun 22, 2022 11:05 PM

errorCode=DFPLN4000 when trying to add unlimited data

I own my own equipment and am trying to upgrade to unlimited data, but the site gives errorCode=DFPLN4000 when trying to go to checkout.  Looking through the forum, this has been a problem for at least a year and a half.  I'm literally trying to give you more money, why is this so difficult?  More to the point, what do I need to do to get this set up?

Accepted Solution

Official Employee

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535 Messages

3 m ago

Hey there, I can help you get this set up. Please send a DM to XFINITY SUPPORT with your name and address. Thank you. 

Visitor

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2 Messages

3 m ago

DM sent, thanks for the quick response!

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