Visitor
•
1 Message
Due to a recent change with your Xfinity service, your subscription to Paramount+ Essential Monthly has been canceled as of May 23, 2026.
I just got this notice today, May 23rd! Is this a scam? I have made no changes to my account. I watched Paramount Plus last night, as usual.
Xfinity Your subscription has been canceled
Due to a recent change with your Xfinity service, your subscription to Paramount+ Essential Monthly has been canceled as of May 23, 2026. You will no longer receive any further charges
EG
Expert
•
118.1K Messages
4 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityCliff
Official Employee
•
255 Messages
3 hours ago
Thank you for reaching out on our Xfinity Community forums regarding your Paramount+ subscription @user_6jefdu!
If you are ever in doubt about an email you receive regarding your services, or need to verify the authenticity of such emails, always be sure to check the sender.
Official communications from Comcast or Xfinity will be marked as Verified. The Xfinity Verified Email logo helps you quickly identify emails that are truly from Xfinity or Comcast. When you see this logo, you can trust that the message came from us, not from a scammer pretending to be us.
You can find additional information about that here: https://www.xfinity.com/support/articles/comcast-verified-email
You can also check on your Paramount+ services following the steps in this guide: https://www.xfinity.com/support/articles/manage-paramount-plus-subscription.
Please let us know if you have additional questions or concerns, or require further assistance. We'd be happy to help! 😀
2
0