Visitor

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2 Messages

Wednesday, May 27th, 2026 10:10 AM

Disney+/Hulu activation button

My Disney+/Hulu StreamSaver entitlement is not provisioning correctly. Please remove and re-add the subscription or escalate to backend provisioning support.

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Official Employee

 • 

4.3K Messages

31 minutes ago

@user_5t96ih I am sorry to hear you are having an issue What error are you getting?

Visitor

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2 Messages

I press activate button and it doesn’t link past 

Official Employee

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4.3K Messages

Have you cleared your cookies and cache @user_5t96ih

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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