Visitor

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1 Message

Sunday, May 24th, 2026 12:02 PM

Disconnect

Would like to disconnect or cancel service

Oldest First
Selected Oldest First

Expert

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118.1K Messages

3 hours ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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3.2K Messages

3 hours ago

Hi there, @user_ei3xaz ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear that you would like to cancel your services. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

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