diamond member can't activate peacock

user_toztl8, Hi there! Thanks for reaching out! As a Peacock subscriber myself, I can understand the concern with getting this activated. We can help with that. If the Peacock activation page, like in this link here, is showing you as ineligible, it usually means the system hasn’t fully recognized your Diamond membership status. I’ll take a closer look at your account and make sure the benefit is correctly linked so you can activate Peacock Premium. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.