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user_iaf96x
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Visitor

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Sunday, March 1st, 2026 2:26 AM

CUSTOMER SERVICE

Why is the customer service so bad? I moved almost a week ago and transferring my service to my house has been a nightmare (Still no connectivity). I work from home so just imagine the communication I’m receiving from my management team right now. Next step Verizon Fios???????????

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1 month ago

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XfinityMartyR

Official Employee

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3.1K Messages

1 month ago

 

user_iaf96x We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. Do you currently have a technician scheduled for installation at your new location? 

 

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