Comcast/Xfinity After over 20 years as a customer I have had it!
I simply am moving from one home to another. I have service with Comcast on a vacation home, my main home as well as my business. They somehow managed to cancel my home phone and the number I have had for over 30 years. I now have no home phone at the house I am moving from or the house I am moving to. I have spent no less than 10 hours speaking with call centers all over the world but not a single person in the US. None of these people have a clue what to do or how to fix it. I have been asked for account number, which I have no clue, more times than I can count. The most recent person, who I am on hold with now has refused to transfer me to a manager.
They stand to lose about 1,000 per month as I am ready to cancel all of my services and go with someone else. This is the [Edited: "Language"] customer service I have ever had!!!!