Visitor
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1 Message
Can’t access bill over phone, in app, on website or through Xfinity assistant
Cannot see my bill anywhere because when I sign into my account it shows an old service address and Xfinity assistant won’t connect me to a live agent because my account is supposedly “closed” despite having internet service
EG
Expert
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118.1K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDuron
Official Employee
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750 Messages
3 hours ago
Hello @user_bc733d I understand the importance of staying on top of your billing. Is the account you are looking to gain access to a new account?
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