Visitor

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2 Messages

Tuesday, May 26th, 2026 5:03 PM

Cannot upgrade to unlimited data

Title.

Website on 4 different browsers, all on two different computers, 1 laptop, and one phone does not allow me to upgrade to unlimited data. Website continues to return "sorry, this line of business is not currently available due to a temporary error. please try again shortly"

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Expert

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118.1K Messages

17 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.3K Messages

17 hours ago

Hi there, @user_yd76a5. Thanks for reaching out to us here on the Community Forum. Sorry to hear you're having trouble. Let's see what we can do to help. Are you trying to get unlimited data with your XFINITY Internet service or XFINITY Mobile? 

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