BurgerBandit32's profile

New Poster

 • 

1 Message

Fri, Nov 27, 2020 5:00 PM

Cannot find address for existing customer

Hello,

I have two addresses that I pay for. I am able to access my online account for address #1 but unable to for address #2. Entering in the address to find my login says "we cannot find that address" even though it has internet and I am paying using autopay.

Responses

ComcastMorgan

Official Employee

 • 

2.5K Messages

6 m ago

Good morning, BurgerBandit32. Thanks for posting here for support. Please send me a PM with your first and last name and the physical address for the account you're hoping to get logged into online. I will help from there. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks!

I am an Official Comcast Employee.
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