BurgerBandit32's profile

New Poster


1 Message

Fri, Nov 27, 2020 5:00 PM

Cannot find address for existing customer


I have two addresses that I pay for. I am able to access my online account for address #1 but unable to for address #2. Entering in the address to find my login says "we cannot find that address" even though it has internet and I am paying using autopay.



Official Employee


2.5K Messages

6 m ago

Good morning, BurgerBandit32. Thanks for posting here for support. Please send me a PM with your first and last name and the physical address for the account you're hoping to get logged into online. I will help from there. 


To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  



I am an Official Comcast Employee.
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