Visitor
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1 Message
Cancel.\n The entire membership, any promotional features cancel entire package plan immediately.
I need to cancel the service immediately these are scam calls to 800 numbers.\n Are pretty much scam likely? Do not give any information, don't bundle? Figure out how to return equipment. All service providers are this way every single one finity, AT&T. Anything that is, for a Wi-Fi.\nDo not click on or ask for assistance cancel immediately
XfinityRichard
Official Employee
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3.3K Messages
3 hours ago
We hate to lose you as a customer and truly appreciate your time with us. I’d be happy to look into any concerns you may have. Please send me a DM with your full name and complete service address so I can help.
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You must use the primary Xfinity ID
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