Cancellation

@user_29b923

Thanks for reaching out to us, we do hate to see you leave but we understand there are situations where that is not possible. I'll be more than happy to assist you with the disconnection of your account,  to get started send me a direct message including your first and last name and complete service address

Here's the detailed steps to direct message us: 

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message