Hello @Poteet6, thank you for reaching out on our community forum! I would be happy to assist you with getting that taken care of.
Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Thank you for allowing us to assist you with getting your account taken care of today @Poteet6. In the future if you do need any additional assistance feel free to create a new post.
XfinityAbby
Official Employee
•
930 Messages
11 hours ago
Hello @Poteet6, thank you for reaching out on our community forum! I would be happy to assist you with getting that taken care of.
Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us:
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XfinityAbby
Official Employee
•
930 Messages
7 hours ago
Thank you for allowing us to assist you with getting your account taken care of today @Poteet6. In the future if you do need any additional assistance feel free to create a new post.
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