Visitor

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1 Message

Tuesday, December 2nd, 2025 6:15 PM

Cancel service

How do I cancel service? It said I could get a call back in two days but surely there is an easier way?

Oldest First
Selected Oldest First

Official Employee

 • 

3.9K Messages

36 minutes ago

I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel @user_6p1h45 . Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

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