karenmorlan's profile

Frequent Visitor

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5 Messages

Wed, Sep 2, 2020 8:00 AM

Cables are exposed above the ground; Need REBURIED!

The local utility company has come through for their annual tree trimming and roadside mowing and in the process has unearthed the Comcast cables.  The next time the grass is mowed, the cables will likely be cut.

Responses

ComcastJoeTru

Official Employee

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6.7K Messages

8 m ago

Hello karenmorlan. Thank you for creating a post on our Forum. I can assist with submitting a ticket to alert your local Drop Bury Team, so they can return to properly bury the cable. To get started, please send me a private message and include your full name and service address so I can assist you. Click my name (ComcastJoeTru) to view my profile, then click the link that says "Send a message". There you can private message me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Frequent Visitor

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5 Messages

8 m ago

I sent a private message.  Thank you.

Frequent Visitor

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5 Messages

8 m ago

There is no link to "send a message" @ComcastJoeTru 

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