Regular Visitor
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10 Messages
Bundle
For the first time in 17 years with you I have faster internet ( essential) and clearer TV. I have complained over the years but always got from you that it's working just fine. I have kept paying for your bundle, yesterday a technician came out cause we had nothing no phone,TV or internet from 11 pm the night before. He replaced the line from the pole to the house now we have what we should have all these years. We are a household now ssi and ssdi wish we had the money we waisted over those years we had Free internet and lost that as well.
EG
Expert
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110.3K Messages
4 months ago
The concern is not "Community Center" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAlfonso
Official Employee
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1.6K Messages
4 months ago
Good evening Betty-Jean thank you so much for taking the time and relaying your recent experience here on our Xfinity Residential Forums. We are glad to hear the services are in a better state now, and for any recent service issues, we may be able to provide some partial credit, if not done already.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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