Thanks for reaching out to us, as a customer myself who works from home and has teenage gamers, having a strong steady connection is a must in our home.
I'll be happy to take a look at your account and troubleshoot your connection issues. To get started please send me a direct message including your first and last name and complete service address.
Here's the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
XfinityOrlandoM
Official Employee
•
2.7K Messages
6 hours ago
@user_df19xw
Thanks for reaching out to us, as a customer myself who works from home and has teenage gamers, having a strong steady connection is a must in our home.
I'll be happy to take a look at your account and troubleshoot your connection issues. To get started please send me a direct message including your first and last name and complete service address.
Here's the detailed steps to direct message us:
0
0