PER2070's profile

Frequent Visitor

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20 Messages

Tuesday, February 17th, 2026 1:52 AM

Archived Chat, Prior to Closing...

I archived a Chat before the chat was closed, how do I retrieve it?

Thanks!!

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Official Employee

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2.4K Messages

4 days ago

Hello PER2070, welcome back to Xfinity Forums, and thanks so much for being a regular contributor! How long ago was this conversation? Depending on the length of time, we can provide details from the chat if it was here on Forums. 

 

Frequent Visitor

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20 Messages

It was yesterday.

Thanks for replying!!

Official Employee

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2.4K Messages

Hello PER2070! Was that here with us, or via the

Xfinity Assistant

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Frequent Visitor

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20 Messages

2 hours ago

I archived an Xfinity Assistant Chat before the chat was closed, less than a week ago, how would I retrieve it?

Thanks!!

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