Visitor
•
1 Message
Account
I have multiple questions regarding my account. First, I have canceled my previous account , yet I still see it when I logged in. Second on that account, it states that I have a $120 past due balance. Third, I want the address that is on my new account as Primary Address on the account. What can I do to resolve my issues?
EG
Expert
•
114.6K Messages
20 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityFrank
Official Employee
•
1.8K Messages
20 hours ago
Hello, @watertouhy123! We have your direct message and will continue to assist you privately. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
0
0