Wednesday, April 10th, 2024 11:41 PM


This morning we had all of our regular Comcast channels. But by dinner time they were all gone. We were left with something called TV GO in place of all our channels. We weren't even notified that this change was happening. We only get like 10-20 channels with TV GO and we don't like them. Can we restore our channels somehow?

Official Employee


980 Messages

1 month ago

Hey @Mwinner3, thanks for reaching out to Xfinity Support on our forums. We can certainly help get your channels back. Are you just missing them from the app or on TV boxes as well?

4 Messages

@XfinityNicolas​ they're missing from everything 

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