If15's profile

New Poster

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1 Message

Mon, Dec 14, 2020 5:00 PM

Tv channels

Tv box can't play this channel

 

Responses

Again

Expert

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25.8K Messages

6 m ago


@If15 wrote:

Tv box can't play this channel

 


 

What channel?  When posting here you need to be specific.

New Poster

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3 Messages

6 m ago

There are two separate rooms with cable and one room is missing, specifically, TCMs on channel 169.  Channel 169 will play in one room, but if you try to even manually access 169 in the other room, cable jumps to channel 171.  The channel also does not appear on the guide. We have done the reboot and tried to refresh via the online access, but an error message appears stating neither "boxes" can be reached.   Help please.

CCAndrew

Diamond Problem Solver

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25.9K Messages

6 m ago

If your second box is a DTA it’s not going to. Sorry, you left out that piece of crucial information(model of boxes)

New Poster

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3 Messages

6 m ago

I cannot answer this question.  I am attempting to help my 84 year old mother..who lives 3 hours away.  

New Poster

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3 Messages

6 m ago

Looking at the devices listed on the account.  One appears to be a "normal" cable box...the other appears to be something completely different.

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