eabear's profile

Regular Visitor

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4 Messages

Sun, Nov 29, 2020 2:00 AM

Hallmark Channels feed

I live in San Francisco. I have 3 Hallmark Channel for each.

The SD is a Western Feed for Hallmark Channel

Channels 66

Channels 793 and 1458 are HD but have the Eastern Feed

The SD channel is a Western Feed for Hallmark Movies and Mysteries

Channel 500

The HD channels have Eastern Feed.

Channels 794 and 1459

 

This is crazy. I am in California. I've had a chat with an agent and also a chat. Both said they would fix it but it's still is the same.

 

PLEASE fix this. It's very annoying to see an ad for a movie at 8 pm but it's on at 5 pm

 

I am sick of Golden Girls and Murder she wrote in Prime time.

 

Thanks.

 

Responses

ThatDonGuy

Problem Solver

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466 Messages

7 m ago

I am also in San Francisco, and I also get the Eastern feed in HD and the Pacific (western) feed in SD. It's not just a problem where you are, so the best that a call would do is to get the agent to pass the word to higher-ups - maybe.

 

I wonder if Hallmark even has a separate Pacific feed for HD. It's not in either Hallmark's or Comcast's best interests not to use it if it exists.

Regular Visitor

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4 Messages

7 m ago

I've tried emailing Hallmark but never hear back from them. Maybe there's a number I can call?

 

I'm sorry I am not alone i this.

CCAndrew

Diamond Problem Solver

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25.9K Messages

7 m ago

That sounds about right, the Eastern feed would probably be their National feed, regardless of where you live

Regular Visitor

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4 Messages

7 m ago

Does the SD channel have the /Western (Pacific) as Hallmark's  National Feed? Why can't it go to the HD Channels?

 

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