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Visitor

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2 Messages

Sat, Jul 31, 2021 3:22 PM

Error code 00200

I am receiving error code TVAPP-00200 when attempting to watch weather channel. Any suggestions? 

Responses

Official Employee

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323 Messages

2 m ago

Good morning @user_34c692 and thank you for reaching out to our Digital Care Team on our forums today. I'm sorry to hear you are experiencing this issue with the weather channel. Are you experiencing this issue on any other channels? Have you tried restarting your cable box? 

Visitor

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2 Messages

2 m ago

Yes and yes. No cable box but we have restarted “tower”

Official Employee

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90 Messages

Thank you so much for writing us back @user_34c692 and for those details. How are you exactly attempting to access the weather channel? Are you using the Xfinity Stream app? 

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