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Visitor

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1 Message

Sat, Jul 9, 2022 12:50 AM

Bally sports ch831

Every minute or so the channel freezes and becomes a rainbow screen with no sound. This seems to happen at random. The color bar screen will last 15-20 secs up to approximately a minute or more. This makes it impossible to watch a Braves ballgame or anything else on the channel. 

Official Employee

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360 Messages

3 m ago

Hello, @user_76b283! Thanks for reaching our community forums. I'm sorry to hear you have been experiencing issues with Bally Sports. Definitely, not the experience we would like you to have. What troubleshooting steps have you taken so far? Have you tried rebooting your TV box? Checking the coaxial cables on the back to make sure it's tight? If not, would you mind trying that and letting me know if you see an improvement? Thanks. 

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