drhull's profile

Problem Solver

 • 

308 Messages

Mon, Dec 28, 2020 9:00 AM

5 Digit Channel Numbers on Official Channel Lineup Page

Good afternoon,

Can someone from Comcast confirm what the 5-digit channel numbers on the official lineup page are for? They don't appear to be accessible through an X1 box.

Even on analog only lineups, these are showing as HD, and show channels not otherwise on a system and appear to be standardized through the country.

The numbers for these start with 20100 with shopping channels, and continue to include all national networks (no local stations are in this tier).

Contributor

 • 

44 Messages

10 m ago

This is interesting as I saw the same thing on the official Comcast lineup page and the same that they are not available on my X1 box.

 

I was at my local Comcast  office on Tuesday and talked with 2 representatives and they had not heard of these channels and didn't know anything about them.  So here are 5 digit channels listed on a Comcast  website page and seemingly no one knows anything about them at one of their offices and no response either from someone at Comcast to your post.   

 

  

pgbennett

Contributor

 • 

21 Messages

2 m ago

These seem to be the "TVGO" channels which you can get with the xfinity streaming app. I have, for example, the stingray music channels listed in the streaming app and I am able to play them. They do not have numbers in the streaming app but appear with names and "TVGO" where the number should appear.

Official Employee

 • 

435 Messages

Hi, @renata and all others looking for assistance on this thread. It is over 8 months old and is considered to be a dead thread. Please create a new thread outlining the issue so we can assist there, this thread will be closed going forward. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

New to the Community?

Start Here