WHC888's profile

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Sat, Feb 20, 2021 5:00 PM

Winter Storm Uri 2021 Service Outage - Houston

Was out of services (TV, Internet) on 02-15, 02-16 and 02-17 during the winter storm in Houston area.

How do i apply for credit for those 3 days?


Thank you.


Official Employee


101 Messages

4 m ago

Thank you for reaching out to us in the Forums. I am sorry you had no service for 3 days. I would be more than happy to look into this for you.


Could you please send me a private message with your first and last name? To send a private message, click on my name "ComcastDaryl" and click "Send a Message."

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