Mon, Oct 5, 2020 7:00 PM
I would like to update my billing and mailing address to match my existing service address on my account. Please advise, thank you.
7 m ago
Gold Problem Solver
Please see https://www.xfinity.com/support/articles/updating-your-mailing-address. You can't change this yourself, you need to have a Comcast rep make the change for you.
If an Employee doesn't reply to your message here, contact a phone rep at 1-800-Comcast, or see https://www.xfinity.com/support/contact-us. If you decide to visit a Service Center or Xfinity Store check hours and locations at https://www.xfinity.com/support/service-center-locations.
Hello unhmarchand. We appreciate you visiting and posting on the Xfinity Forums. I can assist with getting your billing / mailing address updated. To get started, please send me a private message and include your full name and service address so I can access your account. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me.