Weiiz's profile

Frequent Visitor

 • 

9 Messages

Friday, June 21st, 2024 9:32 PM

Closed

Request for New Internet Promotion

My current promotion for my internet plan has ended, and my bill has increased significantly. I am reaching out to inquire about any new promotions or offers available that could help lower my monthly bill.

I have been a loyal customer and would appreciate your assistance in finding a more affordable plan.

Thank you for your help.

Best regards,
Wei

Official Employee

 • 

1.5K Messages

1 year ago

 

Weiiz Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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