TTang2017's profile

Regular Visitor

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2 Messages

Sun, Jan 3, 2021 6:00 AM

Promotional Deals?

Looking to see if theres any promotions going on to see just so save some money, Especially considering with the data cap going in place. Would it be possible to add the unlimited data plan to it as well? With how hectic this year has been, and considering how internet heavy my household is, kinda need all the help I can get.

Responses

Frequent Visitor

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6 Messages

4 m ago

What ever you do, don't buy into anything they tell you as far as deals are concerned, they will tell you anything to get your business but will not stick to their end of the agreement and will raise your rates every chance they get.

Again

Expert

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25.5K Messages

4 m ago

@TTang2017 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Official Employee

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2.9K Messages

4 m ago

Greetings, @TTang2017! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! We certainly understand needing as much help as we can get these days and would like to see what we can do for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Official Employee

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173 Messages

4 m ago

Hi, @TTang2017! Thanks for reaching out to us on Forums with the promotional concern. Thank you for sending us that private message and for allowing us to help with finding you a great promotion! It is an honor to know that we could help. Please feel free to create another post if you need any help in the future. Have a great day!

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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