Ydeflanders1's profile

New Poster


1 Message

Fri, Feb 19, 2021 12:00 PM

Power outage

How do someone apply to get the credits for the power outage for 2/15-2/17. All the sites I have tried and private messages is not working.



Official Employee


145 Messages

2 m ago

Hello, @Ydeflanders1! Thank you so much for reaching out to Comcast today over our Community Forums! We would be more than happy to review your account, for any possible service interruption credit. To get started, please send us a Private Message with your first and last name. 

To send a private message, please click my name "ComcastMartinR" then select "Send a Message" on the right side. 

Thank you! 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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