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Tuesday, September 17th, 2024 5:01 PM

My bill

My bill has increased so much I cannot afford it anymore. I can't even find a number to call and speak to someone. This is ridiculous. 

Official Employee

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1.6K Messages

2 months ago

Hello, @user_omja05. I appreciate you bringing your bill increase concern to our attention via Forums. You're definitely in the right place to find out what we can do to help reduce your monthly payment.

Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

Official Employee

 • 

1.4K Messages

2 months ago

It was a pleasure, @user_omja05 working with you in private today and getting you taken care of! Please reach back out if you ever have any further questions or concerns.-Richard

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